Communications

5N0690

The purpose of this course is to equip you with the knowledge, skill and competence to communicate verbally and non-verbally in standard everyday tasks and in work-related tasks, operating independently while under general direction.
This course develops your awareness of the role communication plays in human interaction and explores communication skills that benefit personal and vocational development. You will examine the use of modern modes of communication and information technology and acquire the skills and confidence to convey and interpret the meaning of different modes of communication, in writing, visually and orally.

You will achieve this by examining the following key topics:

  • Listening and Speaking
  • Reading and Writing
  • Non-Verbal Communication
  • Visual Communication
  • Communications Technology
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  • Duration

    5 Days (9:30am- 4:30pm) or
    10 Evenings (6pm – 9pm)

  • Fees

    €295

Once you have completed this course you will be able to:

  1. Analyse a range of current issues in communications and information technology
  2. Summarise in practical terms the elements of legislation that must be observed in a personal and/or work context, to include health, safety and welfare at work and communications-related legislation
  3. Use appropriate non-verbal and visual communication in personal- and work-related settings, to include one-to-one, in a group/team, and in formal and informal interaction
  4. Demonstrate verbal skills appropriate to working under general direction, to include making a case and presenting a point of view in group discussion, formal meetings, interviews
  5. Demonstrate listening skills appropriate to working under general direction, to include making eye contact, receiving and interpreting information, control of personal response
  6. Use reading techniques appropriate to a task, to include skimming, obtaining an overview, identifying key points, critical evaluation, in depth analysis
  7. Critique information from a range of complex written material, to include technical/vocational, personal, literary, and written and visual media texts
  8. Research a relevant vocational topic, to include use of primary and secondary sources, acknowledgement of sources, use of enquiry techniques and methods to establish validity and reliability
  9. Use drafting, proofreading and editing skills to write a range of documents that follow the conventions of language usage (spelling, punctuation, syntax), to include creative writing, business proposals, correspondence, reports, memoranda, minutes, applications
  10. Demonstrate communications styles and techniques relevant to different situations in work and leisure, to include one-to-one and group contexts in conversation, interview, oral presentation, question and answer session and for the purposes of persuading, advocacy and informing
  11. Choose the appropriate communications technology to give and receive requests, instructions, suggestions, discussion and feedback in both work and leisure, to include a rationale for choosing one technology over another in different contexts and for different messages.

Elevation Training operates an open admissions policy and welcomes applications from all learners who meet the stated minimum entry requirements for the programme, irrespective of social, cultural and/or educational backgrounds. We communicate in a professional and courteous manner to all those who express an interest in undertaking a programme with us.

All learners entering our programmes are expected to be proficient at reading, researching, understanding, drafting and preparing information, across a broad range of topics. Learners applying to our programmes should have a minimum of a level 4 certificate, or leaving certificate, and/or equivalent qualification. Decisions on admission to a programme are transparent and consistent, and we treat all applicants in a fair and equitable manner.

Applicants who do not meet entry criteria based on previous certified learning achievement may be entitled to be considered based on professional experience, informal or non-formal learning (See Access, Transfer & Progression Policy, ETP 3.03).

Learners, for whom English is not their first language, may be required to provide evidence of their level of English competency. Learners will not be admitted if it is deemed that their level of English proficiency would disadvantage them.

If you would like to discuss these entry requirements in more detail, please contact us on 01 8047333 or info@elevationtrainingireland.ie

If you think you meet these requirements, please complete the application form.

  1. Portfolio 50%
  2. Skills Demonstration 50%

You will be expected to complete a skill demonstration, practiced and completed in the classroom, towards the end of this course. This skill demonstration accounts for 50% of the course assessment. During self-directed learning time over the duration of the course, you will be expected to complete a portfolio consisting of three short written assignments.

15 Credits

Stage 2 – Care Provision & Practice, Care Support, Communications and Work Experience

Major Awards:

Community Health Services 5M4468
https://qsearch.qqi.ie/WebPart/AwardDetails?awardCode=5M4468

Healthcare Support 5M4339
https://qsearch.qqi.ie/WebPart/AwardDetails?awardCode=5M4339

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